LISTENING

Group Opinion Survey

For years, Pirelli has consolidated the climate survey as a tool for actively listening to its employees, considering the results as a basis for defining and settingcentral and local improvement plans. 

The survey is called “My Voice” and involves all employees of the Group. Questionnaire management is attributed to a third party, in respect of the anonymity of respondents. Therefore Pirelli receives the results in aggregate form.

The present report outlines the outcome of the survey conducted at the end of 2013, the results of which were announced to employees in the first quarter of 2014. The last survey was conducted at the end of 2014, the results of which will be communicated to employees in the first quarter of 2015 and will therefore be reported in the next Annual Report. 

The overall response rate to My Voice in 2013 was 61.4%. The overall Trust Index of employees towards the Company stood at 62%, consisting of a Trust Index of 63% among blue collar employees and 60% among white collar employees, figures slightly higher than the trend at Italian multinationals. Results are particularly high regarding the sense of belonging and pride, trust in the management of health and safety and diversity at the company; there are however margins for improvement in the relationship between managers and employees, in terms of direct relationship and appreciation.

Starting in February 2014, the results were communicated to employees, both through dedicated communications on the company Intranet and through face-to-face meetings (approx. 400 in countries where Pirelli is present). The areas for improvement identified for each specific Country/function, both centrally and at the subsidiaries, were then analysed and 35 action plans have been defined. The plans provided for action priorities, dividing them into concrete actions, with targets and implementation timing, all communicated in full transparency to employees.

As evidence of the strategic value of the My Voice survey, the Senior Management of the Group had among its individual performance goals, within annual Performance Management profile, also the percentage improvement of the Trust Index; in particular the Group Index for senior VP of the Central Functions and the Country/Region Index for the respective CEO.

My Voice 2014 has seen strong global growth in the participation rate, 84.6% compared to 61.4% in 2013, which had a strong influence on the growth of the response rate of the blue collar employees, increasing from 56.7% in 2013 to 84.9% in 2014.

The significant growth of participation in My Voice is indicative of the willingness of employees to voice their opinions, so that the contribution of each of them can help the company to improve its performance.